Privacy Policy Notice 


We are committed to protecting your information. This policy provides you (the individual  using this site) with information about how the personal data we collect from you or that you provide to us will be processed. 

The following definitions apply to this policy: 

DataCollectively all information that you submit to us via the Website.  This definition incorporates, where applicable, the definitions provided in the Data Protection Laws. 

Data Protection Laws  – Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, including if applicable legally binding guidance and codes of practice issued by the Information Commissioner.  

GDPR – The General Data Protection Regulation (EU) 2016/679. 


This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the website. It does not extend to any websites that can be accessed from this website, including, but not limited to, any links we may provide to social media websites. 

For purposes of the applicable Data Protection Laws, we are the Data Controller. This means that we will determine the purposes for which and the manner in which your data is processed.   

Data Collected 

We may collect the following Data in accordance with this Privacy Policy which includes personal Data, from you:   

Contact Information shared by you when making an enquiry through the website, including your email address and telephone number. 

Web browser type and version (automatically collected); 

Operating system (automatically collected); 

Your approximate geographical location and the pages you visit, although your information shall remain anonymous unless you share your contact details with us. 

User Internet Service Provider; 

How We Collect Data  

We collect Data in the following ways: 

Data is given to us by you; and 

Data is collected automatically 

Data That Is Given to Us by You 

We will collect your Data in a number of ways in accordance with this Privacy Policy, for example; 

When you contact us through the websites, by telephone, post, email or through any other means; 

When you use our services; 

Data That Is Collected Automatically   

To the extent that you access the website, we will collect your Data automatically, for example; 

We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation and includes dates, times, frequency, your internet service provider (ISP), operating system, and use of and interaction with its content. 

Our Use of Data 

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using any of our Websites. Specifically, data may be used by us for us for the following reasons: 

Internal record keeping 

Improvement of our products/services; 


We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below). 

Who We Share Data With 

We may share your Data with our employees and/or professional advisors for legitimate interest in accordance with this Privacy Policy.  

Keeping Data Secure 

We will use technical and organisational measures to safeguard your Data, and we will store your Data on secure servers. We are certified to CSA standards. This family of standards helps us manage your Data and keep it secure.  

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss, or unauthorised access to your Data, please let us know immediately by contacting us via this email address: 

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses. 

Data Retention  

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. 

Your Rights 

You have the following rights in relation to your Data:  

Right to access – the right to request (i) copies of the information we hold about you at any time or (II) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge for this unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 

Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. 

Right to erase – the right to request that we delete or remove your Data from our systems. 

Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. 

Right to data portability – the right to request that we move, copy or transfer your Data. 

Right to object – the right to object to our use of your Data, including where we use it for our legitimate interests.  

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: 

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at 

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it. 

Changes to Business Ownership and Control  

We may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of our organisation. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us. 

We may also disclose Data to a prospective purchaser of our business or any part of it. 

In the above instances, we will take steps with the aim of ensuring your privacy is protected. 


You may not transfer any of your rights under this policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. 

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. 

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts. 

Changes to this Privacy Policy 

We reserve the right to change this Privacy Policy as we deem necessary from time to time or as required by law. Any changes will be immediately posted on the website, and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations. 

How to contact us 

To find out more and to contact us about your rights you can speak to our Data Protection Officer as follows: 

DPO: Simon Barber 


Post: Internet Investigations Solutions Data Protection Officer,  Unit 116 Imperial Court, Exchange Street East, Liverpool, England, L2 3AB 

We are regulated by the Information Commissioner’s Office.  You can contact them for advice and support.